The binding agreement between you and bonus99 governing access to and use of the platform, games, promotions, and all associated services.
By accessing, registering for, or using any part of the bonus99 platform at bonus99.lat (the "Platform"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions (the "Terms"), together with the bonus99 Privacy Policy and any additional rules, guidelines, or policies published on the Platform from time to time.
These Terms constitute a legally binding agreement between you (the "Player" or "User") and bonus99 (the "Company", "we", "us", or "our"). If you do not agree to these Terms in their entirety, you must immediately cease using the Platform. Continued use of the Platform following any amendment to these Terms constitutes your acceptance of the revised Terms.
These Terms are written in English. In the event of any inconsistency between the English version and any translated version, the English version shall prevail.
Access to and use of the bonus99 Platform is subject to the following eligibility requirements, all of which must be satisfied at all times:
The Company reserves the right to request documentary proof of age and identity at any time. Accounts found to be operated by persons who do not meet these eligibility criteria will be suspended and any associated balances may be forfeited.
Each Player is permitted to hold one (1) registered account on the bonus99 Platform. The creation of duplicate accounts — whether under the same name, identity, device, IP address, payment method, or household — is strictly prohibited. The Company reserves the right to close duplicate accounts and withhold any associated balances pending investigation.
You are required to provide accurate, complete, and current information during registration and at all times thereafter. You agree to promptly update your account information if any details change. bonus99 will not be liable for any loss arising from your failure to provide accurate information.
You are solely responsible for maintaining the confidentiality of your account credentials. Any activity conducted through your account will be deemed to have been authorised by you. If you suspect that your account has been accessed by an unauthorised party, you must notify the bonus99 support team immediately via live chat.
In accordance with the Company's obligations under internationally recognised gaming authority guidelines and anti-money laundering frameworks, bonus99 requires all Players to complete KYC verification before any withdrawal is processed. KYC documents may include government-issued photo identification, proof of address, and evidence of the payment method used to fund the account. The Company reserves the right to suspend account activity pending satisfactory completion of the KYC process.
bonus99 accepts deposits and processes withdrawals via the following methods: Touch n Go eWallet, Boost, Maybank, CIMB Bank, and Public Bank internet banking. All transactions are conducted in Malaysian Ringgit (MYR). The Company does not accept deposits from credit cards issued in certain jurisdictions and reserves the right to restrict or remove payment methods without prior notice.
Minimum and maximum deposit and withdrawal amounts are as published on the Platform and may be revised from time to time. Promotional terms may impose additional conditions on minimum qualifying deposits.
Withdrawals are processed subject to: (a) completion of KYC verification; (b) satisfaction of any applicable wagering requirements; and (c) the absence of any ongoing fraud investigation. The Company aims to process approved withdrawals promptly. Processing times may vary depending on payment method and account verification status.
The Company reserves the right to decline or reverse any deposit or withdrawal transaction that it reasonably suspects to be connected with fraudulent activity, money laundering, or violation of these Terms. In such cases, the Company may report the transaction to relevant authorities without prior notification to the account holder.
bonus99 offers various promotional incentives to Players, including welcome bonuses, reload bonuses, cashback offers, and free bets. All bonuses and promotions are subject to the following general conditions unless otherwise specified in the applicable promotion terms:
All games available on the bonus99 Platform operate in accordance with the rules published within each game interface. It is the Player's responsibility to familiarise themselves with the rules of any game before placing bets.
In the event of a malfunction or technical error during a game — whether in a live casino environment, a slot game, or a sportsbook market — the Company reserves the right to void the affected round, bet, or market and return the relevant stake to the Player's account. This applies equally to malfunctions caused by operator-side issues and those arising from the game provider's systems.
For live dealer games, the ruling of the dealer and the surveillance footage of the game session are final and determinative in any dispute. For sports betting, the Company's trading desk decisions on market settlement are final subject to the applicable sport-specific rules published on the Platform.
The following conduct is expressly prohibited on the bonus99 Platform and will result in immediate account suspension, balance forfeiture, and may result in referral to relevant authorities:
bonus99 is committed to providing a safe and responsible gaming environment. The Platform offers the following responsible gaming tools to all registered Players, accessible directly from the account settings panel:
All gaming services on the bonus99 Platform are available exclusively to adults aged 21 years and above. Players who believe they may be experiencing problem gambling behaviour are encouraged to use the self-exclusion tools within their account or contact the 24/7 support team immediately. Gambling involves risk — please play responsibly.
All content on the bonus99 Platform — including but not limited to software, source code, game content, text, graphics, logos, trademarks, audio-visual material, and user interface design — is the exclusive property of the Company or its licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial gaming purposes in accordance with these Terms. This licence does not include the right to download, copy, reproduce, distribute, or create derivative works from any Platform content without the Company's prior written consent.
To the maximum extent permitted by applicable law, bonus99 and its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or other intangible losses, arising out of or in connection with:
The Company's aggregate liability to any Player arising from or related to these Terms shall not exceed the total amount deposited by that Player in the 30 days immediately preceding the event giving rise to the claim.
The collection, use, storage, and disclosure of your personal data by bonus99 is governed by the bonus99 Privacy Policy, which forms part of these Terms by reference. By using the Platform, you consent to the processing of your personal data as described in the Privacy Policy. Please review the Privacy Policy carefully before registering an account.
bonus99 reserves the right to amend, update, or replace these Terms at any time. Where amendments are material, the Company will provide reasonable notice to registered Players via the contact email address on file or through a prominent notice on the Platform. The effective date of any amended Terms will be displayed at the top of this page.
Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and close your account.
These Terms are governed by and construed in accordance with the laws applicable to the Company's jurisdiction of incorporation, without regard to conflict of laws principles. Any dispute arising out of or in connection with these Terms that cannot be resolved through good-faith negotiation shall be submitted to binding arbitration in accordance with the rules of a recognised arbitration authority.
Nothing in this clause prevents the Company from seeking injunctive or other equitable relief from a competent court in any jurisdiction to protect its intellectual property rights or confidential information.
If you have any questions regarding these Terms and Conditions, please contact the bonus99 support team via the 24/7 live chat facility within the Platform, or by email at: [email protected]
Please note that email addresses are provided for written correspondence only and should not be used to transmit sensitive account information. For urgent account matters, live chat is the recommended contact method.
bonus99 publishes its terms in plain English with no hidden clauses. Wagering requirements, withdrawal conditions, and eligibility rules are stated upfront — before a Player commits.
KYC verification protects every Player's account and ensures compliance with internationally recognised gaming authority standards. It is a one-time process that enables secure, unrestricted withdrawals.
All financial activity on bonus99 — deposits via Touch n Go eWallet or Maybank, and withdrawals — is conducted over encrypted connections and subject to anti-fraud monitoring.
Deposit limits, self-exclusion, and session controls are standard account features — not hard-to-find options. bonus99 is designed for adults aged 21 and above only.
Every game on the bonus99 platform uses independently audited RNG systems. Game outcomes are not influenced by the operator — what you see is what every other Player sees.
Questions about these Terms, your account, or any transaction are handled by a live support team available around the clock. No automated chatbots for real account issues.
Players who understand the bonus99 Terms play smarter, claim bonuses correctly, and withdraw without complications. If you have questions, the support team is one click away.
21+ only. Gambling involves risk. Please play responsibly.